DMD Intelligence

6 Tips To Capture Physician Engagement In 6 Seconds Or Less

Jerrad Rickard, Director of Product Management: Email

What can you accomplish in just six seconds or less? Thanks to a few popular internet videos, you can apparently learn how to tie a Windsor knot, rearrange your roommate’s den, and strip a screw in this very brief timeframe.

As savvy healthcare marketers know firsthand, six seconds is also the length of time you have to engage healthcare professionals. You need to make every second count in order to be fully effective in your efforts.

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Topics: Healthcare Marketing, Physician Engagement, Email Marketing

Healthcare Staffers: Optimize Outreach By Identifying Physician Hand-Raisers

Christopher Lee, Chief Commercial Officer, Healthcare

In the marketing world, a “hand-raiser” can be summed up in a simple sentence: A person who identifies himself as a prospective customer, to a company, by volunteering contact information. For the marketer, receiving that interest is a choice position to be in.

Physicians who are viewing online job posts are, in a way, raising their hands. But, until recently, unless they took the extra step to hand over their personal information, you couldn’t know for sure which physicians were in the crowd. Rather, it was just a sea of hands—undeterminable through a foggy landscape of aggregate data.

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Topics: Healthcare Staffing, AIM, Physician Engagement

Product Launch Or New Indication: Email Offers Flexibility And Reach

David Reim, Chief Privacy Officer

In part 2 of our 4 part series, Leveraging the Email Channel Throughout the Pharma Brand Life Cycle, we consider how email marketing can be used to optimize the product launch and introduce a new indication.

The email channel plays a pivotal role throughout a pharma brand’s growth and maturation. This is never more critical than at launch, when the long-term success of the brand is at stake.

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Topics: Pharma Marketing, Physician Engagement, Expanding HCP Reach

Why Targeted Email Works Best To Announce Internal Health System Improvements

Christopher Lee, Chief Commercial Officer, Healthcare

Think about the last time you purchased something new. Regardless of the price tag, new typically equates to “better” (and something worth celebrating!). If your previous car got good gas mileage, the replacement is likely even more economical. Your old pair of running shoes are worn down—causing some undesirable knee or shin pain—but this new pair will get you back to your nine-minute mile.

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Topics: Health Systems Marketing, Physician Engagement

Million-Dollar Price Tag: The Real Cost Of Physician Dissatisfaction

Christopher Lee, Chief Commercial Officer, Healthcare

When facing any predicament, it often helps to dig deeper into the core issues at hand. In regards to waning physician retention, getting to the root of the matter involves identifying the underlying reasons physicians leave. Acknowledging the various needs of providers is of utmost importance, so you’re well-informed on how to enhance job satisfaction and thus reduce the costs involved in hiring and training new staff.

That last point cannot be ignored. How much of a financial burden is on the table?

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Topics: Health Systems Marketing, Email Marketing, Physician Engagement

6 Opportunities To Improve Physician Relationships Via Email

Jerrad Rickard, Director of Product Management: Email

One of the insights that arose from the 2018 JP Morgan Healthcare Conference was “You must operate as a health system, not just call yourself one.” That’s a difficult task, especially for large systems that are geographically dispersed across a state—even more so across the nation. It can be equally challenging for small- or mid-tier systems if their current communication strategy lacks key components.

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Topics: Health Systems Marketing, Physician Engagement

What Drives Physician Loyalty? Email Conversations, Not Campaigns

Christopher Lee, Chief Commercial Officer, Healthcare

What drives loyalty? If you Google that exact statement, results number over a million. From brand superiority to emotional investment, every “expert” on the topic will give you plenty of advice. While some believe brand devotion ultimately lies with the consumer, Forbes.com contributor Micah Solmon explains in this recent article that loyalty must be two-sided. When companies fail to recognize and embrace the “I’ll scratch your back if you scratch mine” mentality, allegiance falters.

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Topics: Health Systems Marketing, Email Campaign Design & Deployment, Physician Engagement

All Hands On Deck: Address Internal Mishaps With Targeted Email

Christopher Lee, Chief Commercial Officer, Healthcare

A world that’s increasingly dependent on technology cannot exist without glitch. Remember when a scheduling snafu gave all American Airlines pilots Christmas day off? Or the Apple software issue that repeatedly rebooted certain iPhones for no apparent reason? Just last week, JPMorgan suffered through a nearly three-hour window of clients seeing a different customer's account after signing in.

Let’s not forget the administrative-based delivery debacle that forced over 600 Kentucky Fried Chicken stores to temporarily close in the UK and Ireland, resulting in widespread panic.

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Topics: Health Systems Marketing, Physician Engagement, Email Campaign Design & Deployment

Wax Online, Wax Offline: Successful Multichannel Marketing Traits, Part 1

Tighe Blazier, Chief Commercial Officer, Healthcare Communications

Did you know that the average person has up to 70,000 thoughts per day? That breaks down to approximately 50 unique cognitive functions every 60 seconds. Of course, most of them are useless and unimportant, passing through your brain at almost lightning speed. The human brain simply cannot process them all, at least without landing you in a straitjacket.

Modern society has only contributed to the rapid fire. CNN broke ground with its 24-hour news cycle back in June of 1980, which was only the beginning of the 24/7 trend. From social media and streaming content to virtual reality, there’s a lot going on.

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Topics: Health Systems Marketing, Physician Engagement, Healthcare Staffing

Do Physicians Know Your Hospital's True Worth? Tell Them With Email

Christopher Lee, Chief Commercial Officer, Healthcare

The futuristic television show “Black Mirror” includes an episode where an individual’s “worth” is determined by how many stars are assigned by others, based on a 1 to 5 scale. You can guess how much inauthenticity goes into characters’ daily interactions in order to receive a coveted five-star rating. Genuine encounters are severely lacking, to say the least.

You might also envision how one’s ranking could go terribly wrong—simply via a series of misunderstandingswhich is exactly what happens to the main character, Lacie Pound.

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Topics: Health Systems Marketing, Email Marketing, Physician Engagement

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About the Blog

DMD President Roger Korman and his management team publish weekly articles on digital communication and technology in healthcare.

Articles are published that cover website visitor identity, the value of authenticated healthcare professional databases for use in multichannel marketing to physicians and healthcare professionals. DMD clients in pharma, hospital and health systems, agencies, and physician marketing companies rely on DMD's email and AIMSM technologies to improve communication with healthcare professionals across marketing channels.