DMD Intelligence

Using Identity Data To Drive Your Healthcare Staffing Efforts

Lisa Killion

Holiday shopping can be a weary process. Think of how much easier it would be if you could view, in real time—like a fly on the wall, the items your family members were browsing online for their own wish lists? 

That's something healthcare staffing professionals have been asking of Santa for years—to be able to identify, on an individual level, the physicians currently viewing online job posts even if they do not complete an application or set up a profile. Thankfully, the jolly ol' fellow has come through.

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Topics: AIM, Healthcare Staffing

Top 10 Blogs For Healthcare Marketers In 2018

Andrew Munro

This year was filled with a number of significant developments for healthcare marketers. The rising demand to respect individual privacy rights dominated conversations surrounding digital marketing, as did the increasing importance of using data-driven email marketing tools to increase physician engagement and retention.

Our most popular 2018 blogs covered many of these issues. Here’s a quick look.

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Topics: AIM, Email Marketing, Healthcare Marketing

[Video] Email Campaign Results

Jerrad Rickard, Director of Product Management: Email

The rise of digital communications means our inboxes are fuller than ever. Think back to the overwhelm of Black Friday and Cyber Monday, when it seemed every single entity you’d ever given your email address to (and maybe some you didn’t) was emailing with some sort of offer. While those are exceptionally frantic days, using email as a regular means of communication will continue to grow.

How can you ensure your emails stand out in your healthcare providers’ overflowing inboxes? It starts with providing valueDoing so will condition your physicians to recognize your messages as important and worthwhile.

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Topics: Healthcare Marketing, Email Marketing, Email Campaign Design & Deployment

Why Email Should Be A Cornerstone Of Your Physician Communication Strategy

Christopher Lee, Chief Commercial Officer, Healthcare

A healthcare marketer I met with recently happened to mention that one limitation with his organization’s traditional physician marketing campaigns is that there’s no way to identify who they reach.  There’s also no easy way to measure the impact of these projects to tell if they lead to physician referrals.

With the increasing emphasis on marketers to prove their worth, I pointed out the value of adding email marketing to complement his organization’s broader physician communications strategy.

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Topics: Email Marketing, Health Systems Marketing

Email Gone Wrong: How A Bad List Can Destroy Your Campaigns

Jerrad Rickard, Director of Product Management: Email

Have you ever had a salesman try to sell you something you didn’t want? An unsolicited sales pitch can leave you with a bad taste in your mouth about the product or brand and in some cases cause you to avoid it forever.

You may be triggering a similar type of negative response if you’re sending marketing emails to people who haven’t given their consent to receive them. And, with bad email etiquette—and a bad email list, the problems don’t stop there.

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Topics: Email List Quality

[Video] Email Opt-In

Jerrad Rickard, Director of Product Management: Email

Life is met with little annoyances that are sometimes unavoidable. From loud cell phone talkers to the person who just can’t seem to land within the lines and takes up two precious parking spots, we all regularly encounter pet peeves that are out of our control.

That being the case, we should better understand the benefit of lessening annoyances that are within our control—including email marketing efforts aimed at healthcare professionals.

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Topics: Email List Quality, Email Campaign Design & Deployment

Why Precision Targeting Matters In Physician And Consumer Email Marketing

Jerrad Rickard, Director of Product Management: Email

With winter right around the corner, skiing is a popular sport. Most ski resorts offer different trails to meet the needs of skiers with different levels of expertise. Healthcare marketers can take a similar approach to navigating the slippery slope of email marketing by tailoring their messages for different audiences.

The Importance of Precision Targeting

There are many types of skiers with different skill levels. Similarly, there are many types of physicians and patients with different needs and interests. Just as you wouldn’t send a beginner skier down the black diamond slope, you also wouldn’t want to send an email with physician CME opportunities to non-physician audiences.

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Topics: Health Systems Marketing, Email List Quality, Email Campaign Design & Deployment

Why Irrelevant Email Marketing Alienates Your Physician Base

Jerrad Rickard, Director of Product Management: Email

We say “the customer is always right,” but a company’s actions don’t always match that sentiment. What the customer increasingly wants—and says he wants—is a more personalized user experience. If you fail to meet that expectation, the consequences can be severe; financial and otherwise.

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Topics: Email Campaign Design & Deployment

To Send Or Not: Email Open Rate Trends During The Holidays

Jerrad Rickard, Director of Product Management: Email

The volume and frequency of email marketing communications during the holiday season creates an inbox blizzard—one in which you don’t want to get stuck. All those reliable best practices you use to make sure your healthcare emails stand out in an everyday inbox become even more important, as the chance of getting lost in a flurry of Black Friday, Cyber Monday, and Christmas Clearance emails intensifies.

In addition to those best practices, it’s helpful to look at the past year’s trends to gauge optimal opportunities for deployment.

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Use Physician Email To Feed Your Health System

Jerrad Rickard, Director of Product Management: Email

Pizza night in my house can get pretty competitive. Everyone hovers around the table, ready to dive in for a slice, wanting to grab their share before anyone else gets it. In some ways, this reminds me of how healthcare organizations today compete for the limited attention of physicians in order to build and strengthen relationships, increase referrals, and ultimately grow their systems.

Personalization Matters

But just as there are different pizza toppings for different tastes, not all physicians will have the same needs. For health systems then, the need to tailor their messages to specific physicians is key, especially when trying to engage the physicians with the greatest potential to bring in more business. One way to start tailoring your communications is by segmenting your physician database.

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Topics: Health Systems Marketing, Email Marketing

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About the Blog

DMD President Roger Korman and his management team publish weekly articles on digital communication and technology in healthcare.

Articles are published that cover website visitor identity, the value of authenticated healthcare professional databases for use in multichannel marketing to physicians and healthcare professionals. DMD clients in pharma, hospital and health systems, agencies, and physician marketing companies rely on DMD's email and AIMSM technologies to improve communication with healthcare professionals across marketing channels.